Towers Watson, a global company with significant experience in higher education human
resources, has developed a job grading tool based on seven factors common to all jobs.
After all the job data is collected, the core project team and a group of managers
from across campus will fit the necessary skills for each job into the following categories:
- Functional knowledge — Knowledge of functional work and activities measured through a hierarchy of work
extending from “tasks” to “full theory and practice in more than one discipline.”
- Business expertise — Knowledge and expertise about the university, rather than about “technical expertise,”
measured by established gradients of knowledge of the work unit to knowledge of the
educational industry landscape.
- Leadership — Leadership and guidance provided to others measured through the nature and breadth
of the leadership.
- Problem solving — Level of mental and analytical skills required to perform a particular role.
- Nature of impact — The way the job impacts the university by measuring the associated responsibility. Works
in tandem with the area of impact.
- Area of impact — Area of impact that the job has on the university by measuring the specific organizational
entities where the impact will be felt. Used in tandem with the nature of impact.
- Interpersonal skills — Level and type of “people skills” that are normally required in order to perform
the role.
University of North Texas 
